If you have a work or school account that uses Office 365 for business or Exchange-based accounts, there may be additional requirements set by your IT admin. For example, if you have a company-managed device, an on-premises Exchange server configured for basic authentication, or your company requires mobile app management for app protection. See the section Set up Outlook for Android with additional requirements below for specific instructions.

Set up Outlook for Android for the first time

Step 1 greyline

Note: If you have a work account that requires the Intune Company Portal app, install it from the Google Play Store before setting up Outlook for Android. Your IT admin may or may not also require you to Enroll your Android device in Intune.

Install the Outlook for Androidapp from the Google Play Storeand then open it.

Tap Get Started if this is your first time.

Otherwise, to add another email account, open the Menu More button > Settings Settings > Add AccountAdd Email Account. Then skip to step 4 under Set up another email account below.

Step 2 greylineOutlook may detect your Google accounts. To add them to Outlook for Android, tap Google Connect Account and then tap OK to confirm. Tap Allow to give Outlook access to your Contacts.

Outlook for Android may automatically find your Gmail account.Tap OK to give Outlook access to your accounts.

If you don't want to add these accounts, tap Skip and then go to step 4 under Set up another email account below..

Step 3 greylineSelect the accounts you'd like to add and tap Add Account. You may be asked to sign in.

Tap Add Account to add your Gmail account to the app

Tap Allow to confirm offline access and any other prompts.

Tap Allow to give Outlook offline access.

To add another email account, tap Continue and go to Step 4, otherwise tap Skip.

Set up another email account

Step 4 greylineEnter your full email address, then tap Continue.

Note: If you're asked to choose your provider, you'll have to Set up your Exchange manually or set up an IMAP or POP account.

Enter your email address.

Step 5 greylineEnter your email account password and tap Sign In or Next.

Note: The sign in screen may look different for you depending on your email provider.

Enter your password for your email account.

Step 6 greylineIf multi-factor authentication is enabled, verify your identity. For more information, see Security info overview.

Check your text messages and enter the 6 digit code.

Set up work/school accounts that have additional requirements

Some work and school accounts have additional security requirements before you can use Outlook for Android. If you're not sure which of these situations applies to your work or school account, talk to your Office 365 admin.

Intune app protection policies can be configured and implemented without device enrollment. However, for Android devices, you are still required to install the Intune Company Portal app on the device for app protection policies to be enforced.

  1. Open the Google Play Store. Search for and download the Intune Company Portal app.

  2. If you haven't already, install the Outlook for Android app from the Google Play Store or click here to enter your phone number and receive a download link.

  3. Open the Outlook for Android app.

  4. Tap Get Started.

    Get Started

  5. Enter your company email address, then tap Continue.


  6. If prompted, enter your email account password, then tap Sign In.


    • Your experience may vary depending on your company’s requirements. For example, you may be prompted to authenticate by using the Microsoft Authenticator app or verify yourself by text or phone. For details, see Security Info Overview

    • Your company may have also implemented controls that will require you to Register before you can proceed.By registering, you are verifying your identity so the device can be validated by your organization. If prompted to register your device, tap Register.

  7. If prompted to add another account, tap Maybe Later.

  8. Tap Skip or swipe through the feature screens.

  9. The message, Your organization is now protecting its data in this app. You need to restart the app to continue, appears. Tap OK.

  10. Restart Outlook for Android and set up a Personal Identification Number (PIN) when prompted.